Customer ratings worldwide
Agent helpfulness 9.4 / 10
Car cleanliness 9.5 / 10
Car condition 9.2 / 10
Drop-off speed 9.3 / 10
Ease of finding 9.6 / 10
Pick-up speed 9.2 / 10
Value for money 9.2 / 10
Airport services encompass a wide range of amenities designed to enhance the travel experience for passengers. From check-in assistance and baggage handling to security screenings and boarding procedures, these services ensure a smooth transition through the airport. Additionally, lounges offer a comfortable space for travelers to relax, while dining and shopping options provide convenience and enjoyment. Ground transportation services, including taxis, shuttles, and car rentals, facilitate easy access to and from the airport, completing the traveler’s journey with ease and efficiency;
In addition to standard services, many airports offer specialized assistance for passengers with disabilities, ensuring accessibility throughout the airport. Family-friendly amenities, such as play areas and nursing rooms, cater to travelers with children, making their journey more manageable. Technology also plays a crucial role, with mobile apps providing real-time flight updates, gate information, and navigation assistance within the terminal. Overall, airport services strive to create a seamless and enjoyable experience for all travelers, regardless of their needs or preferences;
Customer service representatives are available at various points throughout the airport to assist with inquiries, flight changes, or lost luggage, ensuring that help is always within reach. Some airports offer concierge services that provide personalized assistance, from arranging transportation to recommending local attractions. Frequent flyer programs and loyalty rewards can enhance the travel experience by offering exclusive benefits, such as priority boarding and complimentary upgrades, encouraging passengers to choose specific airlines. Ultimately, these comprehensive airport services aim to prioritize passenger comfort and satisfaction;
Finally, airports increasingly focus on sustainability and environmental responsibility by implementing eco-friendly practices, such as energy-efficient terminals and waste reduction programs. This commitment not only enhances the airport’s operational efficiency but also appeals to environmentally conscious travelers. Additionally, many airports are investing in technology-driven solutions, such as automated check-in kiosks and biometric security systems, to streamline processes and reduce wait times. The evolution of airport services continues to adapt to the changing needs of travelers, fostering a more enjoyable and efficient travel experience.
Austria
Exceptional 9.4 / 207 reviews
Most popular locations:
Graz
Vienna Exceptional 9.4 / 207 reviews
Vienna Airport (VIE) Exceptional 9.4 / 207 reviews Slovakia
Very good 8.8 / 9 reviews
Most popular locations:
Bratislava Very good 8.8 / 9 reviews
To rent a car, you'll need a valid driver's license (and an International Driving Permit for some countries), a major credit card in your name for the security deposit (some companies accept debit cards with additional proof), and proof of insurance unless purchasing coverage from the rental company. Most agencies require renters to be at least 21 years old (25 for premium vehicles), with young driver fees often applying to those under 25. While walk-ins are sometimes available, having a reservation ensures better rates and vehicle selection. Requirements vary by location and rental company, so it's wise to check specific policies beforehand, especially for international rentals where passports or additional documentation may be required.
The minimum age to rent a car typically ranges from 18 to 25 years, depending on the rental company and location. While most major companies require renters to be at least 21, some accept 18-year-olds with young driver fees. Premium vehicles usually have a 25+ age requirement. Renters under 25 often face additional daily surcharges (typically 15−15−30/day). International rentals may have different age policies. Always check with your specific rental company, as requirements vary by country, vehicle type, and rental agency policies.
When choosing a rental supplier, prioritize reputation (check reviews for service quality), pricing transparency (watch for hidden fees), vehicle availability (ensure your preferred car type is offered), and insurance options. Compare mileage policies, fuel requirements, and cancellation flexibility. Verify the rental location's convenience and operating hours. For international rentals, check cross-border policies. Always read the rental agreement carefully to understand terms, excess amounts, and damage policies. Established brands often provide reliability, but local suppliers may offer better rates—balance cost with service quality for the best experience.
While most rental companies prefer credit cards, some accept debit cards with additional requirements: you'll typically need proof of return travel, extra identification, and may face higher security deposits (200−200−500+). Prepaid cards and cash payments are generally not accepted. Certain locations (like airport branches) impose stricter rules. Alternative platforms like Turo sometimes offer more flexibility. Always confirm policies in advance, as requirements vary by company and location. Major chains like Enterprise and Hertz may accommodate debit users with proper documentation.
